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Resources for Professionals

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Quick Links

  • Transition to School Resources

DIVERSITY AND INCLUSION RESOURCES

  • Anti-Racism 101, Children and Youth Planning Table of Waterloo Region
  • Anti-Racism 102, Children and Youth Planning Table of Waterloo Region
  • Gender Decoder, find subtle bias in job ads
  • Indigenous Canada: Looking Forward/Looking Back, University of Alberta on Coursera
  • Job Bank: Hire a Diverse Workforce, Government of Canada
  • Racism and Privilege in the Everyday, Indigenous Cultural Safety Collaborative Learning Series
  • Recruiting and Retaining Young Professionals, Canadian Centre for Diversity and Inclusion 


LOCAL RESOURCE DIRECTORY


Addiction

Homewood Health Centre
T: 1-844-353-5841/W: https://homewoodhealth.com/

Community Addiction Services (CADS)

Outpatient addiction counselling for individuals and families who are concerned with substance abuse/misuse/addiction issues, including alcohol, overuse of technology, gaming, and/or gambling issue. These free and confidential services are tailored to meet individual treatment needs. Youth services include: individual counselling, consultation, health promotion and educational presentations.

Eligibility: Youth.

Contact: For information about gambling, gaming, and internet services, please email cadsgambling@homewoodhealth.com For all other inquiries, please email cadsinfo@homewoodhealth.com or contact one of the offices.

John Howard Society of Waterloo-Wellington
E: gjhs@jhsww.ca W: https://johnhoward.on.ca/waterloo

Substance Awareness

Provides youth with a non-judgmental, supportive space in which they may express their thoughts and feelings concerning their experience of substance use and the impact of substance related behaviour within their lives. Addresses influencing factors, implications, risk factors, facts and myths, & harm reduction strategies.
Eligibility: Ages 12-17.
Referrals: Schools or community groups.

Portage
T: 519-846-0945/E: info_adoon@portage.ca/W: https://portage.ca/en/ontario

Aftercare & Family Services

Help youth reconnect with family and loved ones, build healthy social networks and maintain a positive lifestyle after treatment.

Eligibility: Ages 14 to 18. For those who have completed Portage's residential programme.


Residential Drug Addiction Rehabilitation Centre for Youth

In the therapeutic community environment, residents work through the underlying issues that caused their substance abuse and develop a set of social competencies that will help them deal with the challenges of everyday life without resorting to drug abuse. They develop the self-esteem and confidence to go on to lead healthy, productive, drug-free lives.

Eligibility: Ages 14 to 18. The Portage Elora treatment centre serves Ontario youth referred by parents, schools, family physicians, hospitals, other addiction-treatment and youth-serving agencies, as well as Youth Justice and the Children's Aid Society.

Rapid Access Addiction Medicine Clinic Waterloo Wellington
T: 1-844-722-2977/E: info@raamww.ca/W: https://raamww.ca

Rapid Access Addiction Medicine Clinic

Client services include: Assessment of substance use concerns, review of treatment options, education and support related to withdrawal, brief individual counselling and peer support, education on overdose prevention and the use of Naloxone and referral to longer-term supports for ongoing care.

Eligibility: Youth.

Referrals: Self-referral and walk-ins are welcome. Health care providers can refer to the RAAM.
Medical services are paid for by OHIP.

Ray of Hope
T: 519-743-2311 Ext.510/E: info@rayofhope.net 
W: https://rayofhope.net/need-help/youth-support-services/

Day Treatment

Day Treatment is an in-person, client-centered, client-led program using harm reduction principles. 

Eligibility: 13+, who need structured support to better manage substance use, but who don’t need (or are not ready to consider) the more intensive support offered in a residential program.

Referrals: https://rayofhope.net/need-help/youth-support-services/


Live-In Treatment

Live-In Treatment provides an opportunity for young men to spend some time away from substances to allow their brain to begin a healing process and for each individual to start working on new coping strategies.

Eligibility: Males, ages 13 to 20, from Ontario, who are seeking structured support and individual attention from staff to overcome addiction.
Referrals: https://rayofhope.net/need-help/youth-support-services/


Community Treatment

Community Treatment is a very flexible, harm reduction program that provides individual therapy for young people with addictive behaviour.

Eligibility: For ages 12+, who need support to address substance abuse problems, but who don’t need (or aren’t ready to consider) the more structured treatment offered by the Day Treatment or Live-In programs. Are transitioning out of Live-In or Day Treatment and would like follow-up support.

Referrals: https://rayofhope.net/need-help/youth-support-services/

Sanguen Health Centre

T: 877-351-9857/E: info@sanguen.com/W: https://sanguen.com

Guelph Community Health Van

The Guelph Community Health Van operates under a partnership between Sanguen, ARCH and Public Health and is staffed by a interdisciplinary and multi-agency team. The van connects community members with harm reduction supplies, such as new drug gear, needle exchange, condoms, etc; naloxone training and distribution; food, clothing, hygiene items, nursing supports as well as peer and social supports.

Eligibility: Youth.

Referrals: No referral necessary. Services are available to anyone within the catchment area.

 

Peer Outreach

Peer Volunteers are passionate about harm reduction and want to keep the community safe and healthy. They usually have lived experience with substance use and they use their experiences and knowledge to connect with people in the community. Peer Volunteers are nonjudgmental, approachable, and often provide the friendly support that makes it easy for people to access Sanguen’s services.

Eligibility: Youth.

Referrals: No referral necessary. Services are available to anyone within the catchment area.

Stonehenge Therapeutic Community & Upper Grand Family Health Team
T: (519) 837-1470/E: info@stonehengetc.com/W: https://stonehengetc.com

Rural Wellington Addiction Services

This team works in partnership with the Upper Grand Family Health Team to provide low-barrier support to individuals, friends and family, and service providers identifying concerns with substance use. Services are provided by an addictions counsellor and/or peer support worker.

Eligibility: Youth.

Contact: If you are interested in support, please contact the team directly:

Addiction Counsellor: 519-803-5873
Peer Support Worker: 519-362-7848

Child and Family Welfare

Family and Children's Services of Guelph and Wellington County
T: 519-824-2410/Shelldale: 519-766-4537/E: info@fcsgw.org/W: www.fcsgw.org

Child Protection Services

When someone is worried about the safety and well-being of a child, FACS assesses the information and when needed, provides assessment, support, intervention to facilitate planning to create increased safety and well-being for children. Where ongoing support is needed, many services are provided to help the children and youth remain safely in their family homes.


Kin and Foster Families

When children and youth are not able to safely live with their own families, FACS will arrange for them to be cared for by others in their family network. If this is not possible, children may live with foster parents. The team works together with parents, kin, and/or foster parents to return the children home to their parents as soon as possible.


Adoption

In rare cases, FACS works with families to find permanent loving homes for children who cannot safely stay with their parents. Adoption can happen with extended family or other families known to FACS that want to adopt when there is no extended family available and adoption is the best option for the child.

Wyndham House
T: 519-822-4400/E: admin@wyndhamhouse.org/W: www.wyndhamhouse.org

Youth in Transition

This program aims to assist young people transitioning from the child welfare sector into adulthood and independence. The worker helps youth connect with educational, employment, housing, life skills, mental health and other resources in their communities.

Eligibility: Youth, ages 16 to 24, transitioning out of the child welfare system.

Contact: heidi.warfard@wyndhamhouse.org or shreya.yugendranag@wyndhamhouse.org

 

Children's Early Years

Community Resource Centre of North & Centre Wellington
T: 519-843-7000/E: info@communityresourcecentre.org/                                               
W: https://communityresourcecentre.org

Guelph Community Health Centre
T: 519-821-6638/W: https://guelphchc.ca/families-and-children/early-years-centre/

Shelldale Family Gateway
T: 519-824-8498/E: info@shelldale.ca/W: https://shelldale.ca

Baby Basics

Explore questions and expectations during the first 6 months of parenting. Topics include child development, parenting, attachment, sleep, postpartum mood disorder, and nutrition.

Eligibility: Parents and Caregivers of babies from birth to 6 months.


Bounce Back & Thrive

Bounce Back & Thrive!ᴼᴹ (BBT) is a resiliency skills training programme designed to meet the needs of parents (and those in a parenting role) of children under the age of 8. It shows parents how to directly introduce basic resiliency skills to children, and that helps children bounce back and thrive.

Eligibility: Parents and Caregivers of children birth to 8 years old.

 

EarlyON

EarlyON Child and Family Centres provide children and parents/caregivers opportunities to participate in high quality play and inquiry-based programmes that are led and facilitated by Registered Early Childhood Educators. These Centres offer safe and welcoming environments open to all families with young children where they can make connections, find support and advice about parenting and child development and access resources.

Eligibility: Parents and children, birth to 6.

Southwest Ontario Aboriginal Health Access Centre
T: 226-476-3672/E: info@soahac.on.ca/W: www.soahac.on.ca

Women's Health Promotion Team

The Women’s health promotion team provide support to families during pregnancy, postpartum period and extended post-natal care. They support breastfeeding, nutrition, parenting skills, and all aspects of women’s wellness during this time. Some of the services include: • Conception counselling • Prenatal classes • Extended post -natal care • Support with breastfeeding • Women’s wellness • Puberty workshops • Indigenous cultural teaching.

YMCA Three Rivers
T: 519-824-5150/E: contact@guelph.ymca.ca/W: www.ymcathreerivers.ca

Play Gym                                                                                                                                

This program is a great opportunity to play with your little ones in an open, interactive space that supports movement and motion. Parent/guardian participation is required.

Eligibility: Parents and children, birth to 5.

 

Preschool Parent Drop-In

Children participate in a variety of arts and crafts as well as free play, circle and story time in this program. Programs are themed, so children learn while they play. This program is great preparation for preschool or kindergarten.

Eligibility: Parents and children, birth to 6.

 

Wake Up Shake Up                                                                                                                

Children are able to enjoy arts and crafts, circle time, story time and free play in this interactive and engaging program. This program is a great way to support socialization, creative play and skill development. 

Eligibility: Ages 3 to 5 years old.

Developmental and/or Physical Disabilities

Avalon
T: 416-427-2503 /E: dawn.hunt@avalontreatmentprograms.ca

W: www.avalontreatmentprograms.ca

Lighthouse Program

This is a program designed for girls and boys with developmental delay, dual diagnoses, and/or Autism Spectrum Disorder. We currently provide the following: individual counselling sessions with Avalon’s Clinical Supervisor, life skills, equine therapy, music programming, art therapy (group or individual, fee for service), individualized programming based on each resident’s interests and needs, psychological, psychiatric and OT assessments can be facilitated.

Eligibility: For girls and boys with developmental delay, dual diagnoses, and/or Autism Spectrum Disorder.


Specialized Foster Care

Avalon’s foster homes provide care for children and youth who would benefit from a low-stimulation environment while meeting their needs for treatment and supervision.

Eligibility: Children and youth, ages 0 to 18, who benefit from a low-stimulation environment while meeting their needs for treatment and supervision.


Supported Living Program 

Avalon offers a number of Supported Living Program options for youth and adults, including: complex needs residential/individual programs, staff supported living homes or supported independent living.

Eligibility: Youth and Young Adults.

 

Canadian Mental Health Association Waterloo Wellington
T: 1-844-437-3247 (1-844-HERE247)/W: https://cmhaww.ca/

Family Support Options

Working in partnership with families. Family Support Options offers a range of supports to families who are caring for a child, up to the age of 18, with a developmental or physical disability living in Wellington County.

Eligibility: Families who are caring for a child, up to the age of 18, with a developmental or physical disability living in Wellington County.


Infant and Child Development

The Infant and Child Development Program supports children, from birth to school entry, who have a developmental concern, developmental delay or an identified risk of delay. The program is family centred with support primarily in the home.

Eligibility: Children, from birth to school entry.

Contact: HERE4KIDS 1-844-4KIDS-11 (1-844-454-3711)

Compass Community Services
T: 519-824-4015/1-877-216-1116/W: https://compasscs.org/family-counselling-services-guelph/developmental-services-counselling-guelph/access-information-referral/

Access, Information and Referral

Single point of access to developmental services for children and youth in Guelph and Wellington County. AIR will collect information and determine eligibility for children and youth under the age of 18 for Ministry of Child, Community & Social Services (MCCSS) funded developmental service programs.AIR provides information and assistance in accessing developmental services to parents and care providers of children between the ages of birth and 18 years. AIR also provides information to community members and professionals regarding developmental supports and services in our regions.

Eligibility: Infants, Children & Youth. Diagnosis documentation is required. Must have one of:

  • Diagnosis of an intellectual disability confirmed and signed by a psychologist. OR
  • Diagnosis of an autism spectrum disorder confirmed and signed by a physician or psychologist
  • AIR requires evidence of a DSM V diagnosis and reports must include commonly accepted instruments and assessment tools in determining the diagnosis.

Contact: Access Information and Referral www.accessinformation.ca519-824-4015 or 1-877-216-1116

Referral Form: https://compasscs.org/wp-content/uploads/2023/03/AIR-client-referral-form-02-23.pdf

 

Intensive Behavioural Support

This program is offered in Guelph and Wellington County to children and youth under 18, with a developmental disability and/or an autism spectrum disorder, and/or to their families.
The program can help assist families and clients with a new or existing ASD or Developmental Diagnosis in understanding their diagnosis and the subsequent behaviours presenting as a result of a diagnosis.
The Intensive Behavioural Consultant does this through parental and family coaching, diagnostic and behavioural consultation and psycho-educational coaching using a pro-neurodiverse lens.

Eligibility: Families with children with a developmental diagnosis who are having mental health or behavioural struggles.

Referral Form: https://compasscs.org/wp-content/uploads/2023/03/AIR-client-referral-form-02-23.pdf

 

Service Coordination

Service Coordinators help youth and their families navigate the developmental services system, provide information and help connect with the appropriate services in the community.  

Eligibility: For individuals with developmental disabilities or Autism Spectrum Disorder.

Contact: AIR – Access Information and Referral www.accessinformation.ca 519-824-4015 or 

1-877-216-1116

County of Wellington Children's Early Years Division/ Canadian Mental Health Association Waterloo Wellington/ KidsAbility Centre for Development

Enhanced Support System

The County of Wellington Children's Early Years Division partners with community service agencies to support licensed child care programmes to care for all children. This means that children with disabilities and special needs are able to fully participate in child care programmes. The Enhanced Support System is a team of community service agencies that work with families and child care staff to ensure this happens.

Eligibility: Children with disabilities and special needs in licensed child care.

Enhanced Support System Contact Information: 
www.wellington.ca/en/social-services/ceyd-enhanced-support-system.aspx

Hopewell Children's Homes

T: 519-839-9641/W: www.hopewellchildrenshomes.com

Recreational Support Services

Participants in the recreational program have meaningful experiences through community exploration.  Our focus is on developing daily living skills as well as sensory, leisure, social, and recreational skills, by offering a variety of activities, including community outings, educational and learning opportunities, and special events. Whether it’s supporting a local pumpkin patch or walking a local trail, our programs are all about community participation.  

Eligibility: Recreational programs are available to children and adults with a developmental disability living in the Guelph community.  

Contact: mhayward@hopewellchildrenshomes.ca

 

Respite Support Services

Respite services provide temporary relief from the demands of caregiving, which can help reduce overall family stress. This enables families to better meet the needs of their loved one with a developmental disability. 

Eligibility:  Individuals with complex developmental disabilities/dual diagnosis between the ages of 6-18. 

Referrals: AIR – Access Information and Referral https://compasscs.org/family-counselling-services-guelph/developmental-services-counselling-guelph/access-information-referral/

519-824-4015 or 1-877-216-1116


Supported Living Services

Hopewell provides specialized supported living to meet the diverse and evolving needs of individuals in their home. Each home includes an individualized staff complement that is tailored to the specific needs of the individuals living there.  The staff team includes both direct support professionals and in some cases, registered nursing staff where clinical support is required for persons with medically complex conditions.

Eligibility: Children, youth and adults who are severely developmentally challenged and require total care in all areas of daily living.

Referrals: AIR – Access Information and Referral https://compasscs.org/family-counselling-services-guelph/developmental-services-counselling-guelph/access-information-referral/

519-824-4015 or 1-877-216-1116

Kerry's Place Autism Services

T: 1-833-775-3779/905-713-6808/E: intake@kerrysplace.org/

W: www.kerrysplace.org/support-and-services/central-region/wellington

Consultation Services

Consultation sessions offer individualized consultation (or support) to families in order to develop, implement and evaluate effective program strategies to address a particular goal or skill, along with seeking resources to benefit the family. 


Core Clinical Services (Applied Behaviour Analysis)

Applied Behaviour Analysis (ABA) services are customized to a person’s strengths and needs and based on family and individual goals. Through a comprehensive, strengths-based, bio-psycho-social approach, the clinical team supports the individual and their parents/caregivers to learn functional skills to participate meaningfully in their communities. 


Evidence-Based Behavioral Services

Curriculum-based group services are available to children and youth with a diagnosis of Autism Spectrum Disorder to further develop social communication skills, navigate social situations and utilize problem solving strategies in a variety of settings. 


Parent and Caregiver Supports

Parent and Caregiver supports are workshops or consultations that are designed to provide caregivers, support people or other family members, information, strategies or connection to other people or services. These services are available to families of children, youth and adults.


Respite and Recreational Services

Provides social and recreational respite opportunities for children and youth. Our primary objective of the respite program is to provide a successful, well-deserved break for caregivers and families alike, while children participate in interactive, meaningful supports which are individualized to each person’s unique abilities and interests. Kerry’s Place respite home provides out of home care, including day and overnight stays. 

Eligibility: Children and youth up to 18 years of age.

KidsAbility
T: 519-886-8886/1-888-372-2259/E: info@kidsability.ca/W: www.kidsability.ca

Augmentative Communication Services

Communication can take many forms and for children and youth who are verbal but struggle to communicate clearly or nonverbal, communication can come through the support of technology. Whether it’s eye blink or eye gaze technology, a modified computer, or an iPad with special touchscreen capabilities, this team finds a solution to meet the needs and ability of each child or youth.

Eligibility: Services are provided for clients who have one or both of the following alternate and/or augmentative communication needs:

  • Face-to-Face Communication: Individuals who are non-verbal or who are verbal but are very difficult to understand and require some alternative or augmentative means of communicating.
  • Writing Aids: Individuals who have a physical disability that affects their written communication skills, have home writing needs and demonstrate literacy skills to the level of recognizing letters, writing his/her name and composing simple sentences.

Referrals: New referrals must be made by a professional. Re-referrals can be made directly by the family.

  • Communication Needs - Referrals must be made by a Speech-Language Pathologist
  • Writing Aids - Referrals must be made by an Occupational Therapist

Augmentative Communication Services - KidsAbility


Autism Services

Providing Applied Behaviour Analysis (ABA) KidsAbility is proud to provide parents and children help in managing behaviours, and developing new skills. A team of highly trained behaviour experts will develop an individualized plan with tailor-made strategies. KidsAbility is pleased to offer direct funded programming through the Ontario Autism Program (OAP).
Services offered through direct funding from the Ontario Autism Program:
• Caregiver Mediated Early Years Program – early intervention caregiver coaching, KidsAbility offers the SCERTS program

• Entry to School Program - 6 month in centre programming developing skills for school entry.

Eligibility: 

Caregiver Mediated Early Years (CMEY)

  • Received a letter from the Ontario Autism Program (OAP) inviting them to be part of CMEY
  • 12-36months old
  • Must have an OAP number.

Entry to School Program

  • Received a letter from the Ontario Autism Program (OAP) inviting them to be part of Entry to School.
  • 3-6 years of age.
  • Starting Kindergarten or Grade 1 for the first time.
  • Must have an OAP number.

How to apply: 

Call: 519-886-8886, ext. 1214 to speak to the Intake Social Worker or
Email: intake@kidsability.ca

 

Autism Spectrum Disorder Assessment Team 

The Ministry of Children, Community and Social Services (MCCSS) has established Autism Spectrum Disorder (ASD) Diagnostic Hubs to help families access a diagnosis for their child. KidsAbility is the local provider of ASD assessments in Waterloo Region and Guelph-Wellington. 

Referrals: Must be made by a Doctor, directly to the ASD Assessment Team.

Website: Autism Spectrum Disorder (ASD) Diagnostic Hub - KidsAbility

 

Behaviour Support Services

Providing Applied Behaviour Analysis (ABA) KidsAbility is proud to provide parents and children help in managing behaviours, and developing new skills. Our team of highly trained behaviour experts will develop an individualized plan with tailor-made strategies.
Services that are available for purchase include:
  • 1:1 Behaviour Supports – individualized ABA services purchased for 12 week terms
  • Group Behaviour Supports - 10 week groups offered Fall- Spring, 2 week groups offered during the summer months
  • Combination Support Group - full day group therapy, with opportunity for individual and small group work

Eligibility: No diagnosis is required.


Blind/Low Vision

Trained professionals help the children and their parents learn how to best promote their child’s growth and development. Services May Include: family support, intervention and/or child care consultations.

Eligibility: 

  • The family must live in Waterloo Region or Guelph-Wellington
  • The child can be any age up to school entry age
  • An ophthalmologist (a medical doctor who is an eye specialist) must diagnose the child with blindness or low vision

Referrals: Parents can refer to ErinoakKids Client Services Intake Centre

https://www.erinoakkids.ca/all-services/accessing-services/referrals


Early Years - Occupational Therapy

Working with occupational therapists, the focus is on supporting everyday activities that are meaningful to children and families. The therapy and coaching can help improve a child’s cognitive, physical and motor skills and enhance their self-esteem and participation. Whether its play, school or life skills, they are all equally important in maximizing a child’s potential and living a fulfilled life.

Eligibility: Birth to 4. 

Referrals: 

  • Ages 0-3.5: Referrals can be requested by contacting Here4Kids at

1-844-454-3711 or by fax at 1-844-454-3739 through Growing Great Generations.


Early Years - Physiotherapy

Working with a physiotherapist, children and families learn to optimize movement and gross motor abilities to maximize children's participation in areas that are important to them. Physiotherapists work collaboratively on learning strategies that maximize their function to develop increased independence outside of therapy sessions.

Eligibility: Birth to 4.

Referrals: Ages 0-3.5: Referrals can be requested by contacting Here4Kids at 1-844-454-3711 or by fax at 1-844-454-3739 through Growing Great Generations.

 

Early Years - Speech & Language

Speech-Language Pathologists (SLPs) work with families virtually and or in-person to build their child’s communication skills. Speech-Language Pathologists help children learn to engage, interact and play with their family and friends, to communicate with words, signs, gestures or specialized communication devices.

Eligibility: Birth to JK entry (3.5 years old).

Referrals: Ages 0-3.5: Referrals can be requested by contacting Here4Kids at 1-844-454-3711 or by fax at 1-844-454-3739 through Growing Great Generations.

 

Infant Hearing Screening

All newborns will receive universal hearing screening as part of the Infant Hearing Program. Hearing screening identifies infants who should have more in-depth testing for hearing loss as early as possible. Hearing screenings are provided for infants under the age of 2 months.

Eligibility: Birth to 2 months.

Referrals: Call ErinoakKids Client Services Intake Centre at 1-877-374-6625 to arrange a community screening assessment.

 

School Based Rehabilitation Services

Includes occupational therapy, physiotherapy and speech and language pathology. The goal of School-Based Rehab is to support student participation in school curriculum.

Eligibility: Provided to school-aged children in their publicly funded schools.

Referrals: Referrals made by the child's school.

 

School Years - Occupational Therapy


Working with occupational therapists, children/youth learn to perform everyday activities that are meaningful to them. The therapy and coaching to parents can help improve a child’s cognitive, physical and motor skills and enhance their self-esteem and participation. Whether its play, home or life skills, they are all equally important in maximizing a child’s potential and living a fulfilled life.

Eligibility: Ages 4 to 21.

Referrals: Referrals for children and youth are made through KidsAbility. Fill out an online referral form (https://www.kidsability.ca/referrals) or by contacting our Intake Team at ext. 1214: 519-886-8886 or toll-free at 1-888-372-2259.

 

School Years - Physiotherapy

Working with a physiotherapist, children learn to optimize their movement and gross motor abilities to maximize their participation in areas that are important to them and their families. Physiotherapists work collaboratively with families/youth on learning strategies that maximize their function to develop increased independence outside of therapy sessions.

Eligibility: Ages 4 to 21.

Referrals: Referrals for children and youth are made through KidsAbility. Fill out an online referral form, or by contacting the Intake Team at ext. 1214: 519-886-8886 or toll-free at 1-888-372-2259.   


School Years Services

Occupational Therapy and Physiotherapy are available to support children/youth and families for successful access to the home and community environments. This may be done through 1:1 service supports, consultation clinics and universal resources and workshops.
Eligibility: Ages 4-21.
Referrals: Fill out a KidsAbility online referral form, or by contacting the Intake Team at
519-886-8886 or toll-free at 1-888-372-2259, ext.1214.  


Seating and Mobility Service

Provides assessment and prescription of customized and off-the-shelf equipment including:

  • Supportive seating systems
  • Specialized stroller systems
  • Manual wheelchairs
  • Power wheelchairs and Scooters
Our team includes you and your child, a seating and mobility Occupational Therapist, any other Occupational Therapist currently working with your child, and a wheelchair vendor of your choice. Seating and Mobility Occupational Therapists are Assistive Devices Programs authorizers and have specialized skills working with children and youth who require seating and mobility equipment.

Eligibility:

Child or youth (birth to school exit):

  • with a developmental or physical disability;
  • who has a seating and/or mobility need;
  • and resides in the Region of Waterloo, Guelph or Wellington County.

Referrals

New referrals need to be made by an Occupational Therapist who can make the referral by completing a Seating and Mobility Application and submitting this to KidsAbility Client Records by fax at 519-886-7292. Please review the material in this referral package and please follow instructions to assist us in booking your first clinic appointment. 

Re-Referrals: If your child has previously been seen by KidsAbility Seating and Mobility Services, and…

  • you no longer have an Occupational or Physiotherapist servicing your child, please call Intake at 1-888-372-2259, Ext. 1214 or email intake@kidsability.ca
  • you have an Occupational or Physiotherapist servicing your child, please discuss your needs with them and they will complete the application.

 

Therapeutic Recreation 

Recreation Therapists support youth to be aware of opportunities to participate in, and enjoy recreation and leisure opportunities. Access to this support may be through information e-mails, online resources through the KidsAbility website or consultation with a therapist.        

Eligibility: Ages 4 to 21.

Referrals: Connect with a Therapeutic Recreation team member anytime by emailing rectherapy@kidsability.ca

YMCA Three Rivers
T: 519-824-5150/E: contact@guelph.ymca.ca/W: www.ymcathreerivers.ca

Just Hangin' Out

This program is designed to provide a safe and inclusive place where youth with varying abilities can interact with their peers, practice positive social skills and develop life skills. Just Hangin' Out includes recreation opportunities, hands-on learning, interactive activities, and personal development with an emphasis on character building, health and well-being, and life skills. A family style meal is provided each week with the opportunity for participants to help with preparation.

Eligibility: Youth ages 13-21 with varying abilities.

 Education

Action Read Community Literacy Centre

T: 519-836-2759/W: www.actionread.com/

Early Start Family Literacy Program

The Early Start Family Literacy Program provides free opportunities for parents/caregivers and preschool aged children to engage with each other in early learning activities and to further develop early learning partnerships. The program helps children build the skills that will lead to success at school right from the start. Check out the current program schedule here:
https://www.actionread.com/get-involved/learn/family-literacy-program/

Eligibility: Parents and caregivers with children birth to 6.

Contact: Brenda MacDonald, at EarlyStart@on.aibn.com(email) or 519-836-2759 (phone)

Conseil Scolaire Catholique Mon Avenir
T: 416-397-6564 ou 1-800-274-3764/E: commentaires@cscmonavenir.ca/W: www.cscmonavenir.ca

French Elementary and Secondary Education

This vast network of French Catholic schools allows every student to become a member of a broad Francophone school community based on faith and to receive a top quality education in a learning environment that is rich, fair and inclusive.

Eligibility: Ages 4 to 18.

 

Conseil Scolaire Viamonde
T: 416-614-0844/W: https://csviamonde.ca

French Elementary and Secondary Education

Viamonde is a network of French-language schools in Central Southwestern Ontario. And while these schools welcome students of different languages, religions, and cultures, once inside, everything is done in French. This means that, in every school and in every grade starting in Kindergarten, children: learn all of their school subjects in French, live in French, before, during, and after class and experience Francophone culture from here and from other countries.

Eligibility: Ages 4 to 18 that meet one of the following criteria:

  • A parent/guardian, Canadian citizen, whose first language learned and still understood is French;
  • A parent/guardian, Canadian citizen, who received their primary school instruction in a public school in French in Canada;
  • A parent/guardian, Canadian citizen, whose children have received or are receiving primary or secondary school instruction in a public institution in French in Canada.

John Howard Society of Waterloo-Wellington
T: 519-743-6071 E: inquiries@jhsww.on.ca W: https://johnhoward.on.ca/waterloo/

Communicating our Perspectives & Emotions Successfully
The COPES curriculum uses real-life scenarios to assist youth in strengthening their assets and increasing their resiliency. Incorporating social emotional learning concepts, participants continue to build their skills of self-awareness, self-management, social awareness, positive relationships, problem solving and conflict resolution.

Eligibility: A school-based program for intermediate and secondary level students (ages 12-16).
Referrals:
School personnel.

Financial Literacy
Focuses on responsible money management and developing the foundational elements of saving and budgeting, earnings and deductions, banking, loans and personal income tax.
Eligibility: Ages 12 to 17.

Referrals: Police, Crown Attorney, Probation, Mental Health Court, School Personnel (per eligibility criteria).


One by One We All Get Along

Age-appropriate part of the Bullying Prevention & Social Competency Program. Five classroom sessions foster development in social competency such as self-monitoring, appropriate problem solving, knowing when to seek help and recognizing passive, aggressive and assertive choices.

Eligibility: Grades 1 and 2.
Referrals: Schools or community groups.

The Power Within
Age appropriate part of the Bullying Prevention & Social Competency Program. Five classroom sessions take a more in-depth look at a bullying situation and the players involved, related social competencies, cyber safety and responsibility.
Eligibility: Grades 5 and 6.
Referrals: Schools or community groups.

The Wall
Age appropriate part of the Bullying Prevention & Social Competency Program. Five classroom sessions expand on social competency skills and explores the moral and legal responsibility with regards to social interaction.
Eligibility: Grades 7 and 8.
Referrals: Schools or community groups.

Up 2 Me
Age-appropriate part of the Bullying Prevention & Social Competency Program. Five classroom sessions expand on One by One We All Get Along concepts with assertive skills, mutually beneficial problem solving, self-awareness, mindfulness strategies, WITS, etc.
Eligibility: Grades 3 and 4.
Referrals:
Schools or community groups.

Learning Disabilities Association of Wellington County
T: 519-837-2050/E: info@ldawc.ca/W: https://ldawc.ca

Executive Skills Program

The program is designed to work on the skills below: Planning, Time Management, Organization, Task Initiation, Impulse Control, Sustained Attention, Working Memory, Self-Awareness, Flexibility and Perseverance.

Eligibility: Ages 11 to 14 with a learning disability or Attention Deficit Hyperactivity Disorder.

 

Ongoing Support

Provision of support to parents and caregivers as needed. This includes finding resources, attending meetings with schools around a child's needs and obtaining support through Individualized Education Plans (IEPs).

Contact: Patricia execdir@ldawc.ca 


Reading Rocks

Reading Rocks is an 8-week one-on-one literacy program for children who require support with their literacy skills (those with learning disabilities). Children are matched with a trained tutor who will develop hands-on activities and games to teach the essential literacy concepts of phonics, sight words, and fluency, while building children’s motivation and fostering self-regulation.

Eligibility: Children ages 6-12 who require support with their literacy skills (those with Learning Disabilities).

Contact: Contact Lynda R. for registration and volunteer opportunities at ldawcrr@gmail.com


Social Skills Program

The aim of the program is to encourage friendship, positive social/emotional behaviours, active listening, effective communication, and comprehension of social norms.

Eligibility: Ages 11 to 14 with a learning disability or Attention Deficit Hyperactivity Disorder.

 

SOme Assembly Required

This group-based program focuses on helping participants to understand their learning disability, learning style and a model for problem solving.

Eligibility: Grades 7 through 9 with a learning disability or Attention Deficit Hyperactivity Disorder.

 

TIPS (Transition into Post Secondary)

This group-based program focuses on helping participants to understand their learning disability, learning style and a model for problem solving.

Eligibility: For students in Grade 11 and 12+ with a diagnosed, identified, or suspected learning disability.


Typing

Keyboarding is one of the most important skills for students to learn. Our program is an effective way to learn & improve on typing skills.

Eligibility: Grades 2 through 12.

Contact: jessicaatldawcps@gmail.com

Upper Grand District School Board
T: (519) 822-4420/E: inquiry@ugdsb.on.ca/W: www.ugdsb.ca/

English Elementary, Secondary and Continuing Education

Wellington Catholic District School Board
T: (519) 821 4600/ E: generalinquiries@wellingtoncdsb.ca/W: www.wellingtoncdsb.ca/

English Elementary and Secondary Education

Faith-based education system with programs in alignment with the Ontario Ministry of Education. Coordinates International Languages program. Programs offered include Special Education, French as a Second Language, Multilingual Learner Instruction, International Baccalaureate (IB), International Education, Specialist High Skills Major, Co-Op, Dual Credit, Ontario Youth Apprenticeship (OYAP), e-learning, summer school programs, outdoor education and experiential learning programs.

Wellington County Learning Centre
W: www.thewclc.ca

Parent Help

Parents can meet with program coordinator to understand tutor training as it applies to their child.

Eligibility: Parents of youth living in Wellington County.

Wyndham House
T: 519-822-4400 /E: admin@wyndhamhouse.org/W: www.wyndhamhouse.org

New Way Classroom

An alternative day school setting for students who struggle with mental health issues and complex, traumatic life circumstances.

  • Provides a therapeutic program to help students acquire emotional regulation skills and interpersonal effectiveness;
  • Goal is transition to a community school program, work or adult services.

Eligibility: Ages 14-18: youth with complex mental health, addiction, trauma, legal and/or behavioural issues that make it difficult for them to access mainstream education.

YMCA Three Rivers
T: 519-824-5150/E: contact@guelph.ymca.ca/W: www.ymcathreerivers.ca

Kids Zone

Kids’ zone is an interactive space where children will be able to enjoy a variety of planned STEAM activities (science, technology, engineering, art and math) that rotate weekly. They will be creative, be challenged, try a craft or science experiment, play group games, learn new skills and more. Children will also enjoy themed days, special events, and foster new friendships.

Eligibility: Ages 6 to 12.

Employment

Hope House
T: 519-265-4299 ext.21/E: info@hopehouseguelph.ca

W: https://hopehouseguelph.com/programming/hope-house-services/#Ease-Into-Work

Ease Into Work

This program explores each individual’s situation and challenges, then finds different options to overcome or work with barriers. Participants will feel more positive about seeking permanent part-time or full-time employment.

Eligibility: Youth.

 

Lutherwood
T: 519-822-4141/1-866-321-4141/Txt: 519-400-2053
W: Services for Young People (ages 15-30) - Lutherwood

Youth Job Connection

Participants will be paid an allowance equivalent to minimum wage while attending pre-employment training. Participants will be supported through a paid job placement and receive mentorship and work transition support. Clients will go through a series of workshops to help identify the right job for them and to develop the tools required to obtain that job.

Eligibility: Ages 15 to 29 (15 to 18 must be legally excused from attending high school), resident of Ontario, eligible to work in Canada, unemployed, not participating in full time training or education as defined by the school.

Contact:  Call 519-822-5119

 

Youth Job Connection Summer

Designed to support high school students in developing essential workplace skills, establishing important job search tools and strategies, and building a career plan. Participants will have opportunities to connect with employers, get valuable work experience and job-related skills for their résumé, and secure paid employment based on their interests and abilities.

Eligibility: Ages 15-18 at time of registration, high school students intending to stay in/return to high school or access post-secondary education after their job placement, eligible to work in Canada, resident of Ontario.

Contact:  Call 519-822-5120

Second Chance Employment Counselling
T: 519-823-2440/E: info@2ndchance.ca/W: https://2ndchance.ca

Employment Counselling

Assist youth 1 to 1 to look for work, assist with job search skills, resumes, interviews, interest testing etc. Provide connections to employers if needed. Provide links to supports in the community for things like food insecurity, housing, transportation and counselling. 

 

Youth Job Connection and Ways 2 Work

Participants will be paid an allowance equivalent to minimum wage while attending pre-employment training. Participants will be supported through a paid job placement and receive mentorship and work transition support.

Eligibility: Between 15 and 29 years of age, not in school full-time, out of work. facing barriers in employment.

Contact: For More Information About Youth Job Connection please call 823-2440 ext.246 or e-mail jhealey@2ndchance.ca or ccordeiro@2ndchance.ca

 

Youth Job Connection Summer

This program provides employment and life skills related support workshops and helps participants find a summer job. Participants are paid minimum wage to participate in the workshops. The YJC summer program is geared to students who need more support to secure and maintain a job.

Eligibility: Students 15-18 years of age, returning to school after the summer, out of work or looking for a summer job.

The SEED - Guelph Community Health Centre
T: 519-821-6638 x396/E: theseed@guelphchc.ca/W: https://theseedguelph.ca

Good Food Work Experience

A hands-on work placement in a relaxed environment where participants explore aspects of the food system, while earning wages and experience.

Eligibility: Ages 18 to 29.

Contact: For more information, contact Nicole Leighton, Packing and Youth Employment Lead at: nileighton@guelphchc.ca

Wellington County Learning Centre
T: 519-848-3462/E: literacy@thewclc.ca/W: www.thewclc.ca

Let's Get Real Employment

Employment program for older youth searching for careers/entry level jobs.

 

Safe Food Handling

Get ready to write the Safe Food Handling exam for certification.

Eligibility: Ages 14 to 18.

Health

Home & Community Care Support Services Waterloo Wellington
T: 310-2222/W: www.healthcareathome.ca/community-care/school-supports/school-support-services/

School Health Support Services

Students with complex health conditions and disabilities may rely on health supports to attend school. Some students may have developmental delays or other conditions that do not affect their ability to attend school, but may affect their ability to fully benefit from educational routines.

Eligibility: Students in public and private schools (ages 4 to 18). Children with complex needs who require assistance in order to safely attend school are the top priority.

Hope House
T: 519-265-4299/E: info@hopehouseguelph.ca/

W: https://hopehouseguelph.com

Food Skills Classes

Are offered twice a month at Hope House. Each month, a different healthy and flavourful recipe will be taught by Chef Kay. Participants will take home critical knowledge about healthy food preparation, valuable technical cooking skills and a delicious meal.

Eligibility: Children, Youth & Families.

John Howard Society of Waterloo-Wellington
E: gjhs@jhsww.ca W: https://johnhoward.on.ca/waterloo

Employment

Youth create a professional resume that highlights their skills. Assists with job search skills and interview preparation. Examines the skills and qualities employers look for, and work ethics required for job retention.
Eligibility: Ages 12 to 17.
Referrals: Police, Crown Attorney, Probation, Mental Health Court, School Personnel (per eligibility criteria).

Wellington Dufferin Guelph Public Health
T: 1-800-265-7293/E: info@wdgpublichealth.ca/W: https://wdgpublichealth.ca/

Client and Community Support Team

You can speak to a public health nurse for health- and non-health-related questions or get help accessing public health programs and services. Some common topics include:

  • Vaccinations and appointment booking
  • Feeding your baby including breastfeeding and formula feeding
  • Pregnancy and parenting
  • Child development
  • School, child care and camp questions
  • And more

Eligibility: Residents of Wellington County, Dufferin County and the City of Guelph can contact our Client and Community Support team. We can also answer questions from healthcare providers, congregate settings, community partners, businesses, schools, dental care providers, child care providers and other community settings and providers.

Contact: 1-800-265-7293 x7006 or email clientcommunitysupport@wdgpublichealth.ca

 

Healthy Babies, Healthy Children

A free and voluntary program that can help your family learn about:
  • having a healthy pregnancy and birth
  • connecting with your baby
  • how you can help your child grow and develop
  • breastfeeding, food and healthy nutrition
  • taking care of yourself and your family
  • services available for you and your child in your community

Eligibility: Women who are pregnant or families with young children.

Contact: HERE4KIDS, 1-844-4KIDS-11 (1-844-454-3711)

Justice

Canadian Mental Health Association Waterloo Wellington
T: 1-844-437-3247 (1-844-HERE247)/W: https://cmhaww.ca

Mental Health and Justice Services

Mental Health and Justice Services help people who are experiencing mental health or concurrent addictions and mental health concerns (whether diagnosed or symptoms suggesting a major mental illness) who are also charged with a criminal offense. Direct support, individualized assistance, and advocacy in accessing services and community resources are offered. Counselling is provided for youth.

Eligibility: Youth ages 12-17 in Wellington County.

Contact: Call 1-844-437-3247 (HERE247) 

 

Youth Justice Court Support Coordinator

Provide support during the youth’s involvement with the criminal justice system.
  • Collaborate with the crown attorney’s office, court support workers, defence attorney, and
  • police to engage the youth
  • Develop, support, and monitor a diversion plan as accepted by the court
  • Help the youth access legal resources as needed
  • Consult, collaborate, and advocate on behalf of the youth with the criminal justice system and community partners.

 Eligibility: 12 to 17 years of age (up to the age of 18 years).

 

Youth Justice Mental Health Clinician

Provide the youth with mental health counselling as part of a probation order.

  • Consult, collaborate, and advocate on behalf of the youth with community partners                   
  • Connect the youth with further mental health supports as needed

Canadian Mental Health Association Waterloo Wellington/Guelph Police Service
T: 519-824-1212/

W: www.healthcareathome.ca/community-care/school-supports/mental-health-addictions-nursing/

IMPACT Team

This team was formed with the aim of creating a system in which CMHAWW members and police officers could jointly respond to mental health, addiction and crisis related calls for service. The goal of IMPACT is to ensure individuals have better health outcomes by receiving the most appropriate community-based crisis response at the time of need.

Child Witness Centre
T: 519-744-0904 /1-888-544-0904/E: admin@childwitness.com/

W: https://childwitness.com

Child Witness Program

When criminal charges are laid, young people are referred to the Child Witness Program, which supports victims and witnesses of crime in Waterloo Region, Guelph, and Wellington County. Services ensure that all young people have support during this difficult time. Services include: crisis intervention, safety planning, referrals, emotional support, coping strategies, accompaniment, court updates and debriefs and much more.

Eligibility: Child or youth.

More information: Child Witness Program – Child Witness Centre

Compass Community Services
T: 519-824-2431 (Guelph)/ 1-800-307-7078 (Fergus)/W: https://compasscs.org/

Child Witness

This program offers individual, family and group and counselling for mothers who have experienced intimate partner violence and their children who have witnessed and/or experienced the abuse.

Eligibility: Mothers and their children who have witnessed and/or experienced the abuse.

Guelph Police Service
T: 519-824-1212/W: www.guelphpolice.ca

Values, Influences & Peers Program

V.I.P. is an awareness program that benefits students by discussing essential personal values and the importance of: making good decisions, taking responsibility for one's actions, understanding peer pressure, self-respect, self-confidence and respect for others.

Eligibility: Grades 6-8.

 

Youth Engagement Program

The Youth Engagement Program is designed to be an interactive and informative after school learning program about policing. The program covers topics such as: recruitment and training, forensic identification, traffic services, tactical response and drugs.

Eligibility: Guelph students, grades 10-12.

John Howard Society Waterloo-Wellington
T: 519-743-6071/E: inquiries@waterloo.johnhoward.on.ca/

W: https://johnhoward.on.ca/waterloo

Attendance Centre

This program is intended for youth as an alternative to a term of custody.  The program focuses on the development of cognitive skills that reinforce positive values and promote responsible behaviour.  Youth develop stronger problem solving skills and learn to apply critical reasoning and consequential thinking in their everyday lives.      

Eligibility: Ages 12 to 17.

Referrals: Youth may be referred directly by Probation.

 

Communicating our Perspectives & Emotions Successfully

Communicating Our Perspectives and Emotions Successfully (COPES) is a school-based program for students who have displayed impulsive and aggressive behaviour within the classroom and as a result, have difficulty interacting appropriately within a school setting. The program attempts to assist these students to develop coping skills to better handle stress and to increase their awareness of the causes and consequences of their behaviour. Youth enhance their problem solving skills, learn productive ways of managing their anger, and are better able to understand their emotions and control their behaviour. 

Eligibility: A school-based program for youth ages 12-16.

Referrals: By school personnel.

 

Extra Judicial Measures - Court Diversion Program 

Provides community-based post-charge sanctions.  Individualized sanctions for each young person reflects the nature of the offence, opportunities to repair harm and the individual needs of the young person. Services, supports, community connections and interventions are provided.

Eligibility: Ages 12 to 17.

Referrals: Police, Crown Attorney.

Extra-Judicial Measures - Pre-Charge Diversion Program

Provides community-based pre-charge measures. Individualized measures for each young person reflects the nature of the offence, opportunities to repair harm and the individual needs of the young person. Services, supports, community connections and interventions are provided.
Eligibility: Ages 12 to 17.
Referrals: Police, Crown Attorney.

F.L.I.P. Side (Fearlessly Living in Peace)

Weapons Offence Education Program: Facilitates an understanding of what constitutes a weapons offence and possible consequences. Challenges attitudes and beliefs that contribute to possession and use of weapons. Provides the opportunity for learning alternative non-violent techniques for conflict resolution and strategies to respond to difficult situations.
Eligibility: Ages 12 to 17.
Referrals: Police, Crown Attorney, Probation, Mental Health Court, School Personnel (per eligibility criteria).

Preventing Property Crime

Defines and explores what constitutes a property crime. Highlights who is affected by the offences and in what way. Raises awareness of the social and financial impact on youth and the community. It also discusses victim perspective; addresses thoughts and beliefs that led to their actions; and presents alternatives choices.
Eligibility:  Ages 12 to 17.
Referrals: Police, Crown Attorney, Probation, Mental Health Court, School Personnel (per eligibility criteria).


Understanding Anger 

Addresses risks and needs in the areas of emotional regulation, anger, hostility and aggression by providing youth with the necessary tools and skills to avoid harmful and/or impulsive reactions.   Youth are provided with communication, empathy and problem-solving tools as well as strategies to recognize cues, thought patterns, healing processes and solutions.  
Eligibility: Ages 12 to 17.
Referrals: Police, Crown Attorney, Probation, Mental Health Court, School Personnel (per eligibility criteria).

Youth Justice Committee

Volunteer led Youth Justice Committee meets with youth and parent/guardian to determine appropriate measures to make amends for the offence and restoration; YJC monitors youth’s completion of agreed upon measures. (Restorative Justice- victim involvement).
Eligibility: Ages 12 to 17.
Referrals: Police, Crown Attorney.

 

Mental Health

Canadian Mental Health Association Waterloo Wellington
T: 1-844-437-3247 (1-844-HERE247)/W: https://cmhaww.ca

Brief Service for Children, Youth and Their Families

Provides one to one counselling for children/youth who are 6 to 18 years of age, including support for parents/caregivers to understand and help their children/youth. Help families connect with other community services and resources if needed. The child/youth, parents/caregivers, and service providers develop goals and a treatment plan together.

Eligibility: Support for children birth to 6 years of age and their parents/caregivers.

Contact: 

Your child is birth to 5 years of age (before 6th birthday):
Phone HERE4Kids (1-844-454-3711)
To book a Single Session: 1-844-454-3711
Your child/youth is 6 to 17 years of age (before 18th birthday):
Call 1-844-437-3247 (HERE247) or TTY: 1-877-688-5501 to book a Single Session: 1-844-427-3247


Children’s Mental Health Counselling and Treatment

  • Assess the child’s/youth’s mental health needs

  • Provide one to one counselling and treatment to the child/youth

  • Provide psychoeducation to the child/youth and parent/caregiver (ie. information about the child’s/youth’s needs, strategies)

  • Make referrals for specialized assessments and support the family.

Eligibility: Ages 6-18.

Contact: 1-844-437-3247 (HERE247) or TTY: 1-877-688-5501

 

Eating Disorders

Offers a variety of coordinated and evidence-based services to persons experiencing an eating disorder. A comprehensive assessment including time spent with a nurse practitioner, dietician and therapist, is provided upfront. Ongoing treatment services are suggested, including a family-based therapy approach for children, youth and families.

Eligibility: Children/Adolescents (ages 6-18), residents of Waterloo Region or Wellington County.

Contact: 1-844-437-3247 (HERE247)/TTY: 1-877-688-5501

 

First Step 

First Step is an assessment and treatment program for people who are experiencing a first episode of psychosis-- an experience where you might have trouble telling the difference between what is real and what isn’t.

Eligibility: People in Waterloo or Wellington who are:

  • between the ages of 14 and 35
  • have shown signs of psychosis during the past year.

 

Walk in Service (Counselling) for Children, Youth & Families

Families wishing to access Children’s Mental Health Services for their children and youth aged 6-18 years will meet with a clinician and explore the need for services.

Eligibility: Ages 6 to 18. Contact: 1 844 437 3247 (HERE247) or TTY: 1-877-688-5501.

 

Youth Talk

YouthTALK is a program for youth by youth that aims to promote awareness around mental health and suicide and decrease stigma. YouthTALK school teams work on projects, run activities and provide educational information within some high schools in the Guelph-Wellington-Dufferin area.

Eligibility: Ages 12 to 18.

Contact: 1-844-437-3247 (HERE247)/TTY: 1-877-688-5501

Canadian Mental Health Association Waterloo Wellington/Compass Community Services/ Family and Children's Services of Guelph and Wellington County/University of Guelph/Guelph General Hospital
T: 1-844-HERE247 (437-3247)

Child & Youth Sexual Abuse Team

A multi-disciplinary team that focuses on children who have experienced sexual abuse, children who exhibit sexualized behaviour, and youth who have sexually offended.

Eligibility: Children, birth-18 presenting with sexual abuse, under the age of 12 presenting with sexualized behaviours, 12 and over presenting with sexual offending behaviours.

Contact: Call 1-844-437-3247 (HERE247)/TTY: 1-877-688-5501

Compass Community Services
T: 519-824-2431 (Guelph)/T: 1-800-307-7078 (Fergus)/W: https://compasscs.org

Individual, Couple & Famliy Counselling

Participants in this program attend regularly scheduled counselling sessions with a knowledgeable and professional therapist to address the issues with which children and youth and/or their parents are concerned.

Eligibility: Children, youth and their parents.

 

Walk-In Clinics

Compass Community Services offers quick access walk-in counselling services, no appointment needed. 

Eligibility: Open to anyone.

Hours: 

Guelph – Wednesday 1 to 9pm
Fergus – Thursday 1 to 9pm
Mt. Forest – virtual – Mondays 10 to 5pm

Home and Community Care Support Services Waterloo Wellington
T: 310-2222/W: www.healthcareathome.ca/community-care/school-supports/mental-health-addictions-nursing/

Child & Youth Mental Health & Addictions Nurses

Focused on the success of students with mental health or addiction issues, helping students thrive at school, remain in school, or successfully transition back to school after being in the hospital. Support may include: one-on-one meetings, mental health and addictions education for students and their families, short-term therapy, connecting with students' family doctor and school, medication information, connecting students to mental health and addictions services.

Eligibility: Mental Health and Addictions Nursing is available to children and youth in schools who may have complex mental health and/or substance abuse issues.  As well, this program supports students who are transitioning back to school from the hospital or other care setting.

Referrals: Access to this program is available by referral, through your local school board, through your MRP or through the hospital discharge team
Upper Grand District School Board

Wellington Catholic District School Board
You may wish to contact your child or youth's school, or contact us if you feel these services will be helpful.

Homewood Health Centre
T:519-836-5733/W: https://homewoodhealthcentre.com

Assertive Community Treatment Team

Homewood’s Assertive Community Treatment Teams (ACTT) offer client-centred, highly individualized treatment, support, rehabilitation and referrals for residents of Guelph and Wellington County living with severe and persistent mental illness. This program helps clients to achieve their quality-of-life goals and helps them prepare to live as independently as possible.

Eligibility: Referrals to the wait list are accepted from individuals, families and service providers on behalf of people who:- are age 16 to 64 years of age on admission;
- are diagnosed with severe and persistent mental illness, particularly schizophrenia;
- are unable to function independently in the community in the areas of self-care, productivity and leisure due to mental illness;
- have a high number of admissions to hospital; and
require intensive service to maintain treatment, rehabilitation and support in the community.

Contact: Contact the ACT Team Guelph and South Wellington at 519.767.3575 or the ACT Team Rural Wellington-Dufferin at 519.787.1800

Hope House
T: 519-265-4299/E: info@hopehouseguelph.ca/

W: https://hopehouseguelph.com/programming/health-programs/#Counselling-Services

Counselling

Five Star Relationships provided a counselling intern who advocates for addiction-recovery, healthy relationships, coping skills, and cultural security.

Eligibility: Children, Youth & Families.

Contact: Health Programs – Hope House (hopehouseguelph.com)

Southwest Ontario Aboriginal Health Access Centre (SOAHAC)
T: 226-476-3672/E: info@soahac.on.ca/W: https://soahac.on.ca

Child and Youth Navigator

Eligibility: First Nations, Inuit and Metis children, youth and families.

Referrals: SOAHAC-Referral-Form-Community-or-Individual-V4.0.pdf

 

Fetal Alcohol Spectrum Disorder (FASD) Services

SOAHAC staff can provide education, screening, and referrals for diagnosis regarding Fetal Alcohol Spectrum Disorder (FASD). Support is provided to individuals and caregivers who are affected by FASD by assisting them to navigate the diagnostic process, and through advocacy, referrals, resources and strategies. SOAHAC staff will support individuals to gain knowledge of, and practice strategies for, dealing with FASD. This can include using culture based knowledge, such as the use of medicines, ceremonies, teachings, and cultural activities. A plan of care that is wholistic and client-driven will be developed.

Eligibility: First Nations, Inuit, and Métis people at any age, from infant to adult.

 

Tele-Mental Health for Children & Youth

The Tele-Mental Health Service offers improved access to specialized mental health consults for children and youth in rural, remote and under-served communities using videoconferencing. Videoconferencing helps to connect children and youth, who are already receiving mental health services, to a specialist who can address their issues. Services are culturally safe, and offered as close to home as possible.

Eligibility: FNMIT, urban Aboriginal, and francophone children, youth and their families. Our service area is called “Area 4” and covers the existing SOAHAC catchment area (London, Chippewas of the Thames First Nation – Muncey, Windsor and Owen Sound), as well as additional territory as far north as Nippissing First Nation and southeast to Tyendinaga.

Referrals: TMHS Referral Package Nov 2021 (soahac.on.ca)

The Grove Wellington Guelph
T: 226-979-7148 (Erin)/T: 519-265-9779 (Fergus)/T: (519) 835-3726 (Guelph YMCA Site)/T: 1-833-434-7683 (University of Guelph)/T: 519-444-8291 (Palmerston)/

W: www.thegrovehubs.ca

The Grove Hubs

Every Grove Hub is a one-stop-shop where youth from 12-26 can drop in to connect with friends and also access local support and mental health services. All programs are designed by youth for youth, responding to the unique needs of their neighbourhood or community.

Eligibility: Ages 12 to 26.

Wyndham House
T: 519-822-4400/E: admin@wyndhamhouse.org/W: www.wyndhamhouse.org

Concurrent Specialized Youth Hub

Youth can now see a registered Nurse from the mental and addictions nursing program, a nurse practitioner for their primary care needs, or a mental health and addictions clinician for counselling sessions. The Hub also offers case management and harm-reduction supplies. Wyndham House also plans to add access to psychiatry services to its compliment of providers. The hub has access to psychiatry and an addiction medicine doctor. The Hub also offers case management, harm reduction supplies, programming, family and peer support.

Eligibility: Youth struggling with housing insecurity between the ages of 16-24. Youth who require concurrent support between the ages of 12-24.

Referrals: Concurrent hub referral forms can be faxed to: 519-265-0591. If a client is in need of housing support, they can drop into the hub between 9am-5pm Monday-Friday, or call Emma Ingram at 226-962-3574.

Mentorship and Drop-In 

Big Brothers, Big Sisters Centre Wellington
T: 519-787-0106/W: https://centrewellington.bigbrothersbigsisters.ca

Beyond the Box!

Is a group mentoring program that aims to empower youth and build a sense of belonging through group activities. The program provides an inclusive experience by creating a safe and and welcoming space where youth can learn about allyship and how they can advocate for themselves as well as their community.

Eligibility: Youth, ages 12-15.


Big Brothers & Big Sisters Mentoring

These mentoring programs provide children and youth with a role model to talk to and share the experiences of growing up with. Through regular outings, a relationship is developed between the mentor and the mentee, which is built on trust and common interests, and is supported by our experienced case-workers. The result is a life-changing experience for both the mentor and the mentee.

Eligibility: Ages 5 - 17 all genders.

Registration: Beyond the Box Registration - Big Brothers Big Sisters of Centre Wellington


Bigs in Blue

Bigs in Blue offers one on duty police officer in uniform matched with one student; spending time together during school time, on campus doing varied non-academic activities.

Eligibility: Ages 5-17.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Centre Wellington


Career Mentoring

Career Mentoring focuses on matching youth with a professional mentor currently working in the field the mentee is most interested in exploring.Through regular outings, a relationship is developed between the mentor and the mentee, which is built on trust, common interests, and is supported by our experienced case-workers. 

Eligibility: Ages 13 to 18.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Centre Wellington

 

Game On! Eat Smart Play Smart

This is a group mentoring program that provides information and support about a range of healthy lifestyle practices. Through non-traditional physical activities, complemented with healthy eating support, participants are engaged in life skills, communication, and emotional health discussions designed to engage participants in the pursuit of life-long healthy lifestyles.

Eligibility: Boys, ages 12 to 14.

Registration: Game On Registration - Big Brothers Big Sisters of Centre Wellington

 

Go Girls! Healthy Bodies & Minds

This is a group mentoring program that focuses on physical activity, balanced eating and self-esteem. The single, most important goal of the program is to positively shape the lives of young women and girls by helping them build a positive self-image – setting them on a path to reach their full potential in life.

Eligibility: Girls, ages 12 to 14.

Registration: Go Girls Registration - Big Brothers Big Sisters of Centre Wellington

 

Site-Based Mentoring

Site-Based mentoring program provides youth with a role model and a friend to talk to and share the experiences of growing up. For one hour a week, mentors meet with their mentee and engage in activities such as board games, crafts or just hang out on site.

Eligibility: Children in Junior Kindergarten to Grade 8.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Centre Wellington

 

Big Brothers, Big Sisters Guelph
T: 519-824-5154/E: infoguelph@bigbrothersbigsisters.ca/W: https://guelph.bigbrothersbigsisters.ca

Big Bunch

This is a community-based mentoring initiative for children who are waiting to be placed in a Community-Based One-to-One Match. It may also serve children who would benefit from a positive male or female role model and peer interactions with other children. Several volunteers lead two monthly group outings to share fun activities which help “Littles” make new friendships & develop their social skills.

Eligibility: Children

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Guelph

 

Community Based One-to-One Mentoring

This program provides children and youth with a role model to talk to and share the experiences of growing up with. Through regular outings, a relationship is developed between the mentor and the mentee, which is built on trust and common interests, and is supported by experienced case-workers. 

Eligibility: Ages 5 to 17, all genders.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Guelph

 

Co-op In-School Mentoring

In partnership with the Upper Grand District School Board and the Wellington Catholic District School Board, BBBSG matches high school students completing a co-operative school placement with 8 mentees that they mentor throughout a high school term. The high school students are given the opportunity to provide guidance, support, and encouragement through genuine connections with their mentees. 

Eligibility: High school students.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Guelph

 

Couples for Kids

This mentoring program provides children and youth with a pair of role models, in the form of a committed couple, to talk to and share the experiences of growing up with. Through regular outings, a relationship is developed between the mentors and the mentee, which is built on trust and common interests, and is supported by our experienced case-workers. 

Eligibility: Children and youth.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Guelph


In-School Mentoring

The In-School Mentoring program provides youth with a role model and a friend to talk to and share the experiences of growing up. For one hour each week, mentors meet with their mentee and engage in activities such as board games, sports, crafts or just hang out during school hours at a local elementary school.

Eligibility: Youth

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Guelph

 

School-Based Group Mentoring

Go Girls!, Game On!, Play On!, and Activate are group mentoring programs for groups of children that focus on physical activity, balanced eating and self-esteem. The single, most important goal of the program is to positively shape the lives of youth by helping them build a positive self-image – setting them on a path to reach their full potential in life.

Eligibility: Children, grades 5 to 8.

Enrolment: ENROL A YOUNG PERSON - Big Brothers Big Sisters of Guelph

Big Brothers, Big Sisters North Wellington
T: 519-323-4273/E: marianne.christie@bigbrothersbigsisters.ca/

W: https://northwellington.bigbrothersbigsisters.ca

Big Brothers Mentoring & Big Sisters Mentoring

These mentoring programs provide children and youth with a role model to talk to and share the experiences of growing up with. Through regular outings, a relationship is developed between the mentor and the mentee, which is built on trust and common interests, and is supported by our experienced case-workers. The result is a life-changing experience for both the mentor and the mentee.

Eligibility: Ages 6 to 16.

 

Game On! Eat Smart, Play Smart!

Game On! is a group mentoring program for providing boys and male youths with information and support to make informed choices about a range of healthy lifestyle practices. Through non-traditional physical activities, complemented with healthy eating support, participants are engaged in life skills, communication, and emotional health discussions designed to engage participants in the pursuit of life-long healthy lifestyles.

Eligibility: Boys and male youth, ages 6 to 16.

Enrolment: ENROL A YOUNG PERSON - BIG BROTHERS BIG SISTERS NORTH WELLINGTON

 

Go Girls! Healthy Bodies, Healthy Minds

This is a group mentoring program that focuses on physical activity, balanced eating and self-esteem. The single, most important goal of the program is to positively shape the lives of young women and girls by helping them build a positive self-image – setting them on a path to reach their full potential in life.

Eligibility: Girls, ages 11 to 14.

Enrolment: ENROL A YOUNG PERSON - BIG BROTHERS BIG SISTERS NORTH WELLINGTON


In School Mentoring

The In-School mentoring program provides youth with a role model and a friend to talk to and share the experiences of growing up within school grounds. For one hour a week, mentors meet with their mentee and engage in activities such as board games, crafts or just hang out on school grounds.

Eligibility: Ages 6 to 16.

City of Guelph
T: 519-837-5699/E: youth.council@guelph.ca/I: @guelphlgbtqyout

LGBTQ+ Youth Drop-In

Join the Drop-In weekly for a safe, inclusive and fun space to hang out! The Drop-in offers art-based activities, movie nights, recreational opportunities, workshops, guest speakers and more! All friends and allies are welcome.

Eligibility: Ages 12 to 18, co-ed.

Additional Information: LGBTQ Youth Drop In (perfectmind.com)

Parenting

Canadian Mental Health Association
T: 1-844-437-3247 (1-844-HERE247)/W: https://cmhaww.ca/

Family Support

Build the capacity of the parent/caregiver to understand their child’s/youth’s mental health needs, implement effective strategies to support their child/youth, and advocate on behalf of their child/youth

  • Consult with the parent/caregiver, provide group learning experiences for the parent/caregiver, and support the parent/caregiver as they access what their child/youth needs
  • Connect the parent/caregiver with community resources that strengthen the parent’s/caregiver’s ability to parent their child/youth.

Eligibility: Parents of children and youth, birth to 18. 


Strengthening Families for Parents & Youth

Youth and parents meet separately to learn skills in an open and engaging way, then come together as a family to put it all together. Participants will: learn new skills each week, improve communication, learn about resources and topics important to youth growing up in a rural community, gain new insights into their family.

Eligibility: Parents and their 12 to 16 year-olds.

 

Strengthening Families for the Future

The goals of the programme are to: improve family communication, increase positive and effective parenting, increase children’s resilience and life skills, including communication, resisting peer pressure, recognizing their feelings and solving problems.

Eligibility: Parents and their 7-11 year-olds.

 

College Heights Secondary School
T: 519-821-4510/W: https://sites.google.com/ugcloud.ca/ypep

Young Parent Education Program

The program provides academic support for pregnant teens and teen parents. Students will not only earn credits towards their Ontario Secondary School Diploma, but also develop an understanding of a healthy family life, expand their parenting and life skills, strengthen their sense of self worth, and create a community of learning with other young parents.

Eligibility: Pregnant or parenting teen who is interested in completing their high school education.

Community Justice Initiatives (CJI)
T: 519-744-6549/W: https://cjiwr.com

Family Group Decision Making (FGDM)

This is a decision making process for families when children are at risk of abuse and neglect. The Family Group Decision Making (FGDM) process includes extended family and other concerned adult stakeholders, parents, step-parents, grandparents, extended family friends and professional supports. This process also involves the children where age appropriate. These concerned adults meet together with a trained facilitator to discuss what is best for the children and establish a family care plan consistent with the families’ & FACS objectives.

Eligibility: Families when children are at risk of abuse and neglect. 

 

Family Mediation

CJI gives families a safe space to work through conflict related to marital separation, parenting plans, sibling rivalry, parent-child conflicts, etc. With the help of two trained mediators, families communicate respectfully and honestly as they rebuild trust and improve their relationships.

 

“Walk the Talk” – Conflict Competence for Families (Conflict Coaching)

“Walk the Talk” conflict coaching classes empower caregivers to learn conflict resolution, communication, and problem-solving skills to improve their care giver relationships.

Eligibility: Caregivers and teens in conflict.

Community Resilience Coalition of Guelph & Wellington
W: https://communityresilience.ca/

Adverse Childhood Experiences and Resilience Training

The Community Resilience Coalition offers multiple training opportunities for community leaders and human service providers to better understand adverse childhood experiences (ACEs), their effects, and actions they can take to prevent and reduce the effects of ACEs and promote resilience. 

Eligibility: Community Leaders and Human Service Providers.

County of Wellington (Ontario Works)
T: 519-837-2670 or 1-800-265-7294/

W: www.wellington.ca/en/resident-services/learningearningandparentingleap.aspx#

Learning Earning & Parenting

LEAP promotes high school graduation for participants. Participants have access to Ontario Works employment supports as well as opportunities to develop employment skills. Young parents are supported with programmes and activities that will improve their parenting skills.

Eligibility: Ontario Works recipients between the ages of 16 and 25.

Family and Children's Services Guelph Wellington
T: 519-824-2410/Shelldale: 519-766-4537/E: info@fcsgw.org/W: www.fcsgw.org

Pre-Birth Planning

Helps women examine available options; facilitates decision making.

Eligibility: Pregnant women.

Guelph Community Health Centre
T: 519-821-6638/W: https://guelphchc.ca/covid-19

Parent Outreach Workers

The Parent Outreach Worker is available to provide support in a variety of areas, including but not limited to: assisting with referrals, helping to access community programs, accompanying to appointments, advocacy, assistance with subsidies for recreational programs, working to problem solve and prioritize, building community connections, finding strategies and supports to address issues related to: health, housing, food, employment, parenting, child behaviour and finances.

Eligibility: Parents in Brant Avenue, Two Rivers, Onward Willow and Grange Hill East neighbourhoods.

 

Pregnancy to Parenting

Through the Pregnancy to Parenting program participants will receive: nutrition counselling, prenatal vitamin, access to healthy food, counselling in prenatal health and lifestyle, breastfeeding education and support, education and support on infant care and child development and referrals to other agencies and services.

Eligibility: Pregnant people, new parents, and their babies who face challenges that could put their health at risk, such as: poverty, teen pregnancy, social and geographic isolation, substance use, family violence , newcomers, Indigenous and people of colour, 2SLGBTQ+ families.

Contact: Email jwells@guelphchc.ca or call 519-821-6638 ext. 339

Guelph Family Health Team & Guelph Community Health Centre

Relationship-based parenting workshop, 4 session series.

Eligibility: For parents and caregivers with children 0-8 years. Participants must be 18 years of age or older.

Southwest Ontario Aboriginal Health Access Centre
T: 1-877-454-0753/E: info@soahac.on.ca/W: https://soahac.on.ca/

The Women’s health promotion team provide support to families during pregnancy, postpartum period and extended post-natal care. They support breastfeeding, nutrition, parenting skills, and all aspects of women’s wellness during this time. Some of the services include: • Conception counselling • Prenatal classes • Extended post -natal care • Support with breastfeeding • Women’s wellness • Puberty workshops • Indigenous cultural teaching.

Eligibility: First Nations, Inuit and Metis people of any age from infant to adult. 

Stonehenge

T: (519) 837-1470 x302/W: https://stonehengetc.com/overview-of-stonehenge-programs/community-services-programs/lets-grow-together-program/

The Let’s Grow Together program is a weekly, 1–2 hour support group for women in the Guelph-Wellington community who are pregnant or parenting children (6 years old and under) and are dealing with substance use issues.

Referrals: Referrals to the Let’s Grow Together program are accepted by calling the Let’s Grow Together Facilitator directly at (519) 837-1470 x302 or through Here 24/7 at 1-844-437-3247 (1-844-HERE247).

Wellington Dufferin Guelph Public Health
T: 1-800-265-7293/E: info@wdgpublichealth.ca/W: https://wdgpublichealth.ca/

Client and Community Support Team

You can speak to a public health nurse for health- and non-health-related questions or get help accessing public health programs and services. Some common topics include:

- Vaccinations and appointment booking
- Feeding your baby including breastfeeding and formula feeding
- Pregnancy and parenting
- Child development
- School, child care and camp questions
- And more.

Eligibility: Residents of Wellington County, Dufferin County and the City of Guelph can contact our Client and Community Support team. We can also answer questions from healthcare providers, congregate settings, community partners, businesses, schools, dental care providers, child care providers and other community settings and providers.

Contact: 1-800-265-7293 x7006 or email clientcommunitysupport@wdgpublichealth.ca

 

Online Prenatal and New Parent Program

This online program provides information about having a healthy pregnancy, labour and birth, medical interventions, caring for a newborn and breastfeeding.

Eligibility: Pregnant or parents of a new baby who live in Wellington County, Dufferin County or the City of Guelph.

Information: Online Prenatal and New Parent Program | WDG Public Health

 

YMCA Three Rivers
T: 519-824-5150/E: contact@guelph.ymca.ca/W: www.ymcathreerivers.ca

Teenage Parents Program

Offers a safe, non-judgmental place where participants can find a sense of belonging & grow as parents. Recreation activities, moral support and resources for teen parents are provided.

Eligibility: Parenting youth, ages 14-25.

Contact: florencia.varela@ytr.ymca.ca

 

Safety

Compass Community Services
T: 519-824-2431 (Guelph)/T: 1-800-307-7078 (Fergus)/W: https://compasscs.org

Breaking Free

This group program teaches healthy, appropriate strategies for managing stress and resolving conflict. Breaking Free assists teens learn to break the cycle of abuse and violence so that they learn to make better choices for themselves.

Eligibility: Ages 12 to 17, male and female youth who have been abused or have witnessed abuse in the home and are heading down the same path in their lives – acting out with aggression, bullying and violence.


Child Witness

This program offers individual, family and group and counselling for mothers who have experienced intimate partner violence and their children who have witnessed and/or experienced the abuse.

Eligibility: Mothers and and their children who have witnessed and/or experienced the abuse.

John Howard Society
T: 519-743-6071 E: gjhs@jhsww.ca W: https://johnhoward.on.ca/waterloo

 

Get Connected

Develops competencies to navigate and improve youth’s digital citizenship by promoting responsible use of technology and online presence. Teaches ethical and responsible communication strategies. Also covers cyberbullying, sexting, the sharing of compromising images or recordings and recognition of online dangers/predators.
Eligibility: Ages 12 to 17.
Referrals: Police, Crown Attorney, Probation, Mental Health Court, School Personnel (per eligibility criteria).

Healthy Relationships (4th R) Enhanced

Promotes healthy relationships using a proactive approach through skill building and targeting risky behaviours regarding relationships (peers, family, workplace, school, romantic, etc.). Helps youth to develop sound judgment in decision making, self-awareness, problem solving skills, and healthy attitudes.
Eligibility: Ages 12 to 17.
Referrals: Schools, community groups, agency and justice partners.

Mindful Masculinity

Helps youth understand where gender based violence comes from, reduces risk factors for GBV and provides a counter set of believes reflecting equality and inclusivity. Fosters an appreciation for every person’s right to psychological, physical, sexual and financial security. Provides positive ways of interacting to meet individual needs in relationships.
Eligibility: Ages 12 to 17.
Referrals: Schools, community groups, agency and justice partners.

YMCA Three Rivers

T: 519-824-5150/E: contact@guelph.ymca.ca/W: www.ymcathreerivers.ca

YMCA Safe Sisters

Designed to provide a safe space for young girls to learn about and discuss personal safety and positive well-being in terms of their community, their own body and social media. The goal of the program is to provide support and resources to the girls in the Shelldale neighbourhood by identifying and working to combat the issues they face. The program provides support in making positive choices, connects participants to resources, teaches life and social-emotional skills and helps to build positive relationships in participants' communities, schools and families.

Eligibility: Girls in grades 7 & 8 in the Shelldale neighbourhood.

Shelter and Settlement

County of Wellington (Settlement Services)
T: 519.837.2670 x 4819

W: www.wellington.ca/en/social-services/settlementservices.aspx#

Settlement Services

The mandate of this programme is to assist newcomers to Canada access community services and adjust to life in their new community. Experienced Settlement Workers help newcomers access an interpreter or translator, find a place to live, enroll children in school, get language training, find a family doctor, look for a job and find out about government and community services.

Eligibility: Those with Permanent Resident or Convention Refugee status in the County of Wellington and City of Guelph.

Immigrant Services Guelph-Wellington
W: https://is-gw.ca

Settlement Services

Settlement services for new families with children- orientation and referral program that assists with access and referrals to community services. Application of government benefits, registration of newborns and interpretation provision to understand resources in the community.

Eligibility: Newcomers.


Settlement Workers in Schools

Settlement Workers in Schools provide settlement support to newcomer youth and families during the school year. They register children and youth for school, provide supportive one-on-one settlement counselling, connect families to community resources based on their needs, work with school staff to help students and parents adjust to the Ontario school system, assist with interpretation needs, organize group information sessions in different languages.

Eligibility: Newcomer youth and families in Guelph-Wellington-Dufferin public and Catholic schools.

Michael House
T: 519-766-7675 x107/E: office@michaelhouse.ca/W: www.michaelhouse.ca

Aftercare Support Services

With Aftercare Worker support, moms are able to develop community supports, access community resources, manage housing issues, find employment or continue schooling opportunities.

Eligibility: New moms and their babies.

Contact: aftercare@michaelhouse.ca

 

Drop-In Program

Staff facilitate regular meals together to help moms build and maintain community networks of their own.

Eligibility: This program is open to our past, present, and potential residents and sometimes acts as a Moms first introduction to our Supports and Services.

Contact: Bonnie Tice aftercare@michaelhouse.ca for more information.

 

Residential Program

Provides shelter and support to expectant and new mothers, equipping them with positive parenting and life skills and offering hope and opportunity for a bright future.

Eligibility: Expectant and new mothers.

Information: For intake questions or more information, call 519-766-7675 or email residence@michaelhouse.ca

 

Supportive Housing Program

Offers eight new supportive housing apartments at our new Emily’s Place location. Residents, with the help of a dedicated support worker, will use their strengths and resources to address issues that may prevent them from providing a stable and secure environment for their child.

Eligibility: Young families.

 

Ramoth House
T: 519-323-3751/E: office@ramoth.ca/W: www.ramoth.ca

 

Ramoth Appartments

Ramoth Appartments were designed to help in the transition from the residential setting to the independence of one's own apartment, while still providing the support and encouragement of staff.

Application: Ramoth House (dq5pwpg1q8ru0.cloudfront.net)

 

Ramoth House

Ramoth House offers the opportunity to discover one's parenting potential in a safe place. Staff are available 24/7 to support and encourage as participants learn the many different aspects of motherhood.

Eligibility: Young mothers and infants.

Application: Online Application Form | Step 1 | Ramoth Life Centre of Mount Forest

 

Ramoth Extended Care

Is a way for participants to be able to keep in touch when they choose to move away from Ramoth.

Eligibility: This is not mandatory but is available for residents who have graduated from Step 1 and/or 2.

 

Wyndham House
T: 519-822-4400/E: admin@wyndhamhouse.org/W: www.wyndhamhouse.org

Supportive Housing Programs

Its two, 8-bed residential homes provide longer term stability to young people experiencing a housing crisis. The non-judgmental, trauma informed supported living environment addresses many of the underlying causes of youth homelessness through a system of age-appropriate supports. Programs offer long-term housing to youth who are committed to getting their high school diploma. Residents have direct access to housing, meals, educational opportunities, healthcare, a case manager, skills development worker, recreational programming, community capacity building activities and other opportunities that teach and enhance a young person’s ability to make healthy decisions and bring a greater level of stability to their life.

Eligibility: Youth 16-24.

Contact: Manager of Supportive Housing, Renee Carpino, renee@wyndhamhouse.org

 

Youth Emergency Shelter

The 14-bed emergency youth shelter, is often the first stop for youth who become homeless in our community, 7 days-a-week, 24 hours-a-day. The Shelter provides emergency housing, daily meals, basic needs, healthcare, life skills training, recreational activities, supportive guidance, and community referrals to the youth residents staying at the shelter. The shelter also has access to a rapid rehousing and diversion worker, Emma Ingram who is able to meet clients in the community.
Eligibility: Youth 16-24.

Contact: T: 519-837-3892

Rapid Rehousing and Diversion Worker: emma.ingram@wyndhamhouse.org

Shelter Program Manager: Belle.Gould@wyndhamhouse.org

 

System Navigation

Hope House
T: 519-265-4299/E: info@hopehouseguelph.ca

W: https://hopehouseguelph.com/programming/hope-house-services/#System-Navigation

System Navigation

Support workers can help you register for Hope House programs and assist you with accessing the programs you need to thrive delivered by other agencies. A community phone is available in the café for those who need to connect with other individuals or agencies.

Eligibility: Children, Youth & Families.

Youth Action & Advocacy

City of Guelph
T: 519-822-1260 x 2678/E: youth.council@guelph.ca 

W: https://youth.guelph.ca/guelph-youth-council

Youth Council

The Guelph Youth Council (GYC) is a group of passionate young people, ages 13 – 18, that strive to preserve and enhance the youth culture in Guelph. To accomplish this, GYC liaises with the City Council, plan and implement various special events and activities for youth in Guelph, engage in leadership training workshops, and advocate for youth-friendly facilities and programming on behalf of youth in our city.

Eligibility: Ages 13 to 18.

Information: Join the Guelph Youth Council (GYC) - Guelph Youth

Community Justice Initiatives (CJI)
T: 519-744-6549/W: https://cjiwr.com

Family Group Decision Making

This is a decision making process for families when children are at risk of abuse and neglect. The Family Group Decision Making (FGDM) process includes extended family and other concerned adult stakeholders and professional supports. These concerned adults meet together with a trained facilitator to discuss what is best for the children and establish a family care plan consistent with the families’ and Family and Children's Services objectives.

Eligibility: Families when children are at risk of abuse and neglect.

Referrals: Made primarily by Family and Children's Services.


Family Mediation

CJI gives families a safe space to work through conflict related to marital separation, parenting plans, sibling rivalry, parent-child conflicts, etc. With the help of two trained mediators, families communicate respectfully and honestly as they rebuild trust and improve their relationships.


“Walk the Talk” – Conflict Competence for Families (Conflict Coaching)

“Walk the Talk” conflict coaching classes empower caregivers to learn conflict resolution, communication, and problem-solving skills to improve their care giver relationships. The program is provided in a group setting or individually depending on personal circumstances.

Eligibility: Caregivers and teens in conflict.

Guelph Wellington Local Immigration Partnership
T: 519-822-1260 ext. 2625/E: gwlip@guelph.ca

W: https://www.guelphwellingtonlip.ca

Youth Leadership

Immigrant Services Guelph-Wellington (ISGW) offers an annual opportunity for youth to hone their leadership skills through a community service project that benefits other members of Guelph’s newcomer community.

Eligibility: Youth.

Contact: Ali Zaidi, 519-836-2222 ext 356, azaidi@is-gw.ca

KidsAbility
T: 519-886-8886/1-888-372-2259/E: youthengagement@kidsability.ca

W: https://kidsability.ca/kyc

KidsAbility Youth Council (KYC)

KidsAbility Youth Council (KYC) is the youth voice for KidsAbility. As a council, they work with KidsAbility to act as a positive and energetic voice of youth to influence programs and activities both at KidsAbility and in the community. Another goal is to improve communication and access of information regarding issues for youth involved with KidsAbility.

Eligibility: Ages 14 to 24. Youth interested in participation on the council will be registered as a volunteer with KidsAbility and are required to complete this process.

Contact: Youth Engagement Lead for more details and information, youthengagement@kidsability.ca

 

Transitions Clinic                                                                                                                    

An opportunity to meet virtually with the Transitions Lead who will help provide information and guide you through processes as youth prepare for transition into adulthood. Support is also available in the transition from Elementary to High School.

Eligibility: Ages 10-21.

Information:  https://www.kidsability.ca/transition-adulthood-clinic 

 

Youth Engagement Support                                                                                                   

Our Youth Engagement Lead is available to support any youth who are wanting to engage more in opportunities at KidsAbility within services and the KidsAbility community. The Youth Services team is working to incorporate events and opportunities within the School Years program for engagement with other youth, community service providers and the general community as a whole. Information is also available through our Youth Services team e-mail list.   

Eligibility: Ages 12-21.

Contact: Youth Engagement Lead for more details and information, youthengagement@kidsability.ca



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